Last stayed in April 2021
Type of room stayed in: Copper King (without window)
Value – 4/5
Cleanliness – 4.5/5
Ambiance – 4/5
Staff services – 4/5
Location – Very centralised, at Bukit Bintang area that is surrounded with shopping malls, hotels, F&B outlets and good network of public transports. But I hate the traffic there so I didn’t drive.
Lobby – The hotel design esthetic has this metal, bronze feel. The lobby was very busy with traffic flow and not much of a space to navigate around. The lift to the guest room is pretty psychedelic in its design and the light can be a bit nauseating.
Check in / Check out process – It took a bit of time as they were very busy then…they also do collect refundable security deposit of RM200 (can be charged onto your credit card)
Staff – I feel they were a bit stressed out but still trying to maintain their composure and be as helpful as possible
The room – I remember when I walked in the room, my first impression was “why is the layout a bit weird?”. I will come across the toilet first (right in front of me and then a separate cubicle of bathroom before I can see my bed. It is kinda U shape layout.
The room is compactly design with no space wasted. The head of the bed also has a huge mirror.
If you have a bit of budget, do get the room with window. I feel it does enhance the ambiance further.
Hotel parking – There is no hotel parking. You have to park at the surrounding areas. Or just come by public transport (very convenient with MRT and Monorail, Bukit Bintang stop)
Hotel F&B – The hotel has a Starbuck attached right next to it. They also used to have this good bar Mr Chew’s Chino Latino Bar but it is no longer operational.