Last stayed in August 2020
Type of room stayed in: Deluxe King
Value – 4/5
Cleanliness – 4.5/5
Ambiance – 4/5
Staff services – 4/5
Location – It is near Dang Wangi area (if you are familiar with Heritage Row / Sheraton Imperial), this hotel is very nearby. There are many good cafes (including the famous Yuk Kee) around but can be crowded during weekend (you may want to make booking or go earlier)
Lobby – Classy, urban and the first thing that catch my attention was the light bulbs.
But even before that, I do find their building façade architecture to be very fascinating. The combination of brick and wood panels (I guess that is what it is) gave a very raw but down to earth feel. The way the panels were angled are as though simulating the opening of the 2nd level window of shop houses in the olden days.
Check in / Check out process – Professionally done like any 5 star hotel would
Staff – Generally friendly. But I can also sense the tiredness in the staff especially the concierge officer who helped me with the carpark. It was a busy weekend for them though with the reopening.
The room – It is a compact room with no space wasted in its design. Particularly like the sink and the oval mirror. The room has all amenities as per a 5 stars hotel.
The room is pretty urban looking despite being a business class hotel. Plus, it is comfortable and clean. The giant photo of the old Jalan Kamunting area is certainly a very nice touch.
Hotel parking – The parking is very different than what you can find in any other hotels (possibly due to the space available). This is the first time where I have to drive my car into a giant lift to get to the parking lots. The lift can only be unlocked by their staff so it can be a bit inconvenient especially when their staff is busy. But be patient, someone will attend to you.