Signature Hotel & Service Suites, Hartamas

Last stayed in December 2021

Type of room stayed in: Queen Studio (upgraded to Standard King Studio)

Value – 4/5
Cleanliness – 4.5/5
Ambiance – 4/5
Staff services – 4/5

Location – It is in a centralised location of Desa Sri Hartamas, just right beside the highway. There is no immediate public transport surrounding that area. That whole area is filled with business complexes with lots of F&B outlet and misc retails.

Lobby – It is at their Sky Lobby (Level 7). A cozy space with a circular front desk with some single chairs as waiting space.

Check in / Check out process – A pretty quick process for me. I was trying my luck to see whether I can do early check in and I managed to. Actually, the room that I booked was not ready but the Front Desk Officer was kind enough to find a room that is ready and upgraded my room (a very nice gesture, much appreciated)

Staff – Generally helpful and friendly, some are more than the other. (Thank you to the Front Desk Officer who helped me with my early check in)

The room – The room that I got is a SOHO (“Small Office, Home Office”) unit. It has a small living room, a kitchenette plus equipped with a washing machine too. For my need for this weekend, this is definitely a luxury. Furthermore, in terms of amenities, it comes with all the items that you can find in a 4 to 5 stars hotel.

The bed is an extra large bed with an ok mattress and pillow. The bathroom is slightly small to maneuver around especially the shower space. If it is just one foot more (in depth), that will be nice.

The room is overlooking the highway. The noise from the traffic can be heard from inside the room (mainly the leakage come from the shower room window).

Generally, the room is clean and well maintained. It feels comfortable the moment you step in.

Hotel Facility – I didn’t use the facility but they do have a gym that can fit 3 to 4 person comfortably with distancing and an infinity pool.

The hotel lift is a bit slow. Or rather, the capacity is only 2 person per lift hence it can get very busy during peak hours like check in / check out time.

F&B – Instead of the hotel outlet, I went down and tried Martha’s Kitchen (Spanish cuisine). Great food especially the pork cheek. They serve good tapas too.

Hotel parking – The hotel do have a basement parking and don’t forget to validate your ticket at the front desk. It is complimentary parking for hotel guest.

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