Last stayed in December 2021
Type of room stayed in: Grand Deluxe Double Room
Value – 4/5
Cleanliness – 4/5
Ambiance – 3.5/5
Staff services – 3.5/5
Location – The hotel is just located beside Stripes and that area is surrounded by some nice cafes. In the morning, went over to Yut Kee to packed our breakfast. Another outlet you should look out for is JOLOKO.
Lobby – There is a small check in counter and not a full fledge working lobby. The ambiance at this moment reminds me of walking into a lower end apartment lobby.
Check in / Check out process – The way they handle it is ala air BnB method; different agent will handle different rooms. There is no centralised check in with FOH staff stationed at the lobby. I was caught off guard with this system as it was not mentioned anywhere in the booking system. I booked through booking.com and I have to call a specific number reflected in the booking confirmation.
But once the agent is there, it was quite fast.
Staff – Very hard for me to describe as the way the hotel function is very different (not the typical hotel system where one would experience). If there is any breakdown or problem with the room, I will have to call the agent who checked me in.
The room – True to its name, from the walkway to your room, red is the main colour theme including the carpet, fixtures, pillow cover, furniture, TV racks etc.
Once you enter the room, you get a proper (pretty spacious) dressing area, clothes rack that leads to the bathroom (closed by sliding door with no lock though). The room also has a working table, a single sofa settee and a narrow balcony overlooking buildings upon buildings.
The room has amenities similar to a 3 to 4 stars hotel. But what I find unique is it has a proper chinese tea making pot (beside a coffee making machine). Never see this before in any hotel.
The lighting ambiance is alright and comes with an adjustable reading light on both side of the bed.
Hotel facilities – We used the swimming pool at level 25 (infinity pool). The view can be quite nice.
Hotel parking – There is only limited valet parking at the hotel. I do find it a bit troublesome when it is full cos that area is not that friendly with parking and traffic too.